Top 11 Virtual Assistant Websites For VA Services In 2020

virtual assistant websites

Looking for the best virtual assistant websites?

Most business owners hire virtual assistants to handle their administrative support, email marketing and other non-core business activities efficiently.

But with hundreds of sites offering virtual assistant services, how do you find the right one?

To help you out, we’ve reviewed the top ten virtual assistant websites to help you find the best VAs.

 

The article contains:

(Click on the links below to jump to a specific section)

 


Three Key Features To Look For In A Virtual Assistant Website

Traditionally, VA websites chiefly featured freelancers like work at home moms or solopreneurs who offered specialized VA services. However, you now have virtual assistant companies that provide skilled VA teams for a host of virtual assistant services.

But how do you select the right virtual assistant website?

A good virtual assistant website must have three key features, such as:

  • Transparent pricing and payment methods.
  • User-friendly interface.
  • Tons of positive customer reviews.

Here’s a closer look at each feature and why it matters:

1. Transparent Pricing and Payment Methods

A major concern when dealing with online businesses is the clarity in pricing and payment methods.

Think about it.

Without transparent pricing and payment methods, you won’t be able to know:

  • How much you’ll have to pay the VA for their work.
  • The pricing scheme used by the VA — whether it’s an hourly rate or a task-based rate.
  • If there are any hidden fees and commissions that inflate your final bill.
  • What third-party payment platforms you can use to pay the VA.

To avoid this, visit virtual assistant websites that only have a clear break down of VA pricing plans and payment modes. This way, you’ll also know if there are any hidden charges or penalties for the virtual assistant services.

2. Great User Interface

You need to sign up for a virtual assistant website that has a user-friendly experience.

Here’s why:

  • A good UI helps to streamline the virtual assistant hiring process easily.
  • It helps you quickly find the right VA, with features like advanced search filters and live chat rooms.

If you want to make your VA hiring process effortless, go for a VA website that’s easy to use and understand

3. Tons Of Positive Customer Reviews

What is the best way to choose between websites when in doubt?

Rely on customer reviews!

Check out the reviews and testimonials of different virtual assistant websites to help you determine the one you should go for. As these reviews are left by clients who have already used the service, you’ll be able to:

  • Get an unbiased idea of how efficient the virtual assistant service is.
  • Know which websites simplify the VA hiring and management process.

It’s smarter to go for websites that have tons of reliable positive reviews and testimonials — they’re more likely to provide you the best virtual assistant services in the industry.

 


The Top 11 Virtual Assistant Websites

Here are the top eleven websites for virtual assistant services:

 


1. WoodBows

WoodBows

WoodBows is one of the top virtual assistant service companies in the USA. Entrepreneurs and business owners turn to WoodBows when they need a reliable virtual assistant for their business. Their virtual assistants are known for their accountability and quality services as 98.9% of their clients return to them for their virtual assistant needs.

Key Features

  • Dedicated account manager, daily status update, 24/7 phone or email support. It is having your own employee in just a click away.
  • No contract or set up fee. Transparent pricing.
  • They only hire the top 1% of virtual professionals after screening through a 3-step hiring process

The Process of Hiring A VA

  1. Book a free consultation on their website and explain your requirement.
  2. They will assign you a dedicated virtual professional along with an account manager.

Pros

  • Your unused hours will carry over and will never expire.
  • Your virtual assistant will always be available on the phone during your business hours.
  • You can create virtual team without paying extra for various tasks such as web design, email marketing, general admin tasks, cold calling and so on.

Pricing

They have both US-based and Philippines/India based virtual assistants.

For Philippines/India based Virtual assistants:

  • $49/week plan – 4 hours of VA services per week
  • $99/week plan – 10 hours of VA services per week
  • $199/week plan – 20 hours of VA services per week
  • $359/week plan – 40 hours of VA services per week

For US-based Virtual assistants:

  • $149/week plan – 5 hours of VA services per week
  • $299/week plan – 10 hours of VA services per week
  • $599/week plan – 20 hours of VA services per week
  • $999/week plan – 40 hours of VA services per week

 


2. Magic

magic virtual assistant

Magic provides text-based virtual assistance for handling all kinds of business and personal activities — like having a personal assistant for all your needs! Most companies use Magic to outsource their marketing, customer support and administrative tasks.

Key Features

  • Automatic free VA-backups if things don’t work out between you and your current assistant.
  • Magic doesn’t require you to pay on early cancellations.
  • Magic has third-party plugins with communication tools like Slack and Telegram.

The Process Of Hiring A VA

  1. Download the Magic App and sign up.
  2. Send texts stating your needs.
  3. Magic will assign a team of virtual assistants to your task.

Pros

  • You only have to send a text message to get the service.
  • No monthly subscription — only pay the VA for the task you assign them.
  • Has mobile apps for Android and iOS devices.

Membership Pricing

Magic costs $30/hour and bills you by the minute (50¢ per minute).

 


3. Virtalent

virtalent

Virtalent is a UK-based virtual assistant company that helps small business owners hire skilled virtual assistants for clerical jobs.

Key Features

  • Only work with high-quality VAs having an average of 15 years of experience.
  • Dedicated client managers help new clients streamline the hiring process.
  • Any unused hours in your VA plan automatically roll over to the next month.

The Process Of Hiring A VA

  1. Book a free consultation.
  2. They’ll match you with the right VA according to your business needs.

Pros

  • Pay your VAs only for the time they spent on your work.
  • Your requirements are manually reviewed to find the best fitting VA.
  • Has flexible VA services with easily switchable plans.

Membership Pricing

Virtalent comes in four membership plans:

  • Entrepreneur: $341.15/month – 10 hours of VA support.
  • Small business: $656.06/month – 20 hours of VA support.
  • Executive: $1259.64/month – 40 hours of VA support.
  • Ultimate: $1810.73/month – 60 hours of VA support.

 


4. Fancy Hands

fancy hands

Fancy Hands is a US-based virtual assistant company for businesses looking to outsource tasks like booking reservations, handling phone calls and other personal tasks.

Key Features

  • Its teamwork platform helps you manage multiple virtual assistants efficiently.
  • Unused task requests in your VA plan are carried forward to the next month.
  • Third-party plugins for project management software to help streamline your project workflows.

The Process Of Hiring A VA

  1. Download the Fancy Hands app and sign in.
  2. Start submitting as many tasks as you need.
  3. The tasks will be assigned to a personal assistant who’ll begin working on it immediately

Pros

  • It has a mobile app for Android and iOS devices.
  • It auto-assigns the task to the right VA — you don’t have to find a VA manually .
  • Easily manage phone calls and schedule meetings by delegating these tasks to a VA.

Membership Pricing

It offers three pricing plans:

  • Once a Week: $29.99/month – 5 service requests.
  • A Few Times a Week: $74.99/month – 15 service requests.
  • Every Day: $149.99/month – 30 requests.

 


5. Virtual Staff Finder

virtual staff finder

This Philippines-based virtual assistant business is ideal for small business owners looking to outsource administrative tasks. It’s more suited to companies looking to hire virtual assistants on a long-term basis.

Key Features

  • Provides high-quality virtual assistants with excellent communication skills.
  • Pay VAs based on a mutually agreeable pricing scheme.
  • Exclusive video assistance and free resources to help you get started with your VAs quickly.

The Process Of Hiring A VA

  1. Sign up for the service by paying a one-time fee.
  2. Fill in the job description form.
  3. The sourcing team will manually shortlist three candidates for you.
  4. Hire a VA out of the three and begin monitoring their work on your project.

Pros

  • Provides 24/7 VA assistance.
  • Can directly contact your own virtual assistant without any interference from Virtual Staff Finder.
  • Can work with your VA outside the platform at your convenience.

Membership Pricing

It offers two membership plans:

  • The VA works from home: a one-time fee of $395.
  • The VA works from Virtual Staff Finder office: a one-time fee of $395 + $200/month – ensures that your VA works productively.

 


6. Time Etc

Time Etc

Time Etc is a US and UK-based virtual assistant website that provides VA services to entrepreneurs and companies. They provide expert VAs with at least two to three years of experience in the VA industry.

Key Features

  • Time Etc has a powerful dashboard showing all your VAs and tasks in one place.
  • Unused VA work-hours can be carried forward to the next month.
  • Hire VAs from the Time Etc Community to get the best-rated virtual assistants.

The Process Of Hiring A VA

  1. Apply for a free trial or book a consultation.
  2. Purchase a pricing plan.
  3. The team will then take you through a 10-step VA hiring process.

Pros

  • VAs respond to your service queries instantly.
  • Can create a virtual team of a maximum of 15 VAs.
  • Supports unlimited phone calls with your VAs.

Membership Pricing

Time Etc offers four pricing plans having all service features:

  • Ten Hours: $250/month
  • Twenty Hours: $480/month
  • Forty Hours: $880/month
  • Sixty Hours: $1320/month

 


7. 24/7 Virtual Assistant

24/7 virtual assistant

24/7 Virtual Assistant is a virtual assistant business offering virtual assistance for personal tasks like food delivery and ticket booking. It also provides administrative support, email marketing, homepage and search engine optimization services to businesses.

Key Features

  • As the domain name suggests, VAs are available 24/7.
  • The service can be canceled at any time without incurring a penalty fee.
  • Real-time customer support for resolving issues instantly.

The Process Of Hiring A VA

  1. Select a membership plan.
  2. Determine the type of service you require and they’ll match you with the right VA.

Pros

  • Access to an extensive list of in-house expert VAs.
  • Can choose from US-based or offshore VAs.
  • Can also hire a full-time virtual employee.

Membership Pricing

It comes in two membership plans:

Offshore Plans – for a VA located in offshore offices:

  • Entrepreneur: $299/month – 30 hours of VA service per month.
  • Professional: $499/month – 60 hours per month.
  • Office: $699/month – 90 hours/month.
  • Executive: $899/month – 120 hours/month.
  • VIP: $1099/month – 160 hours/month.
  • By the hour: $15/hour.

US Plans – for a VA located in US offices:

  • Entrepreneur: $359/month – 20 hours of VA service per month.
  • Starter: $699/month – 40 hours per month.
  • Professional: $999/month – 60 hours per month.
  • Office: $1299/month – 80 hours/month.
  • Executive: $1799/month – 120 hours/month.
  • VIP: $2399/month – 160 hours/month.

 


8. MyOutDesk

myoutdesk ph

MyOutDesk is one of the most trusted virtual assistant platforms for real estate services. It also provides digital marketing services like SEO, social media management and Google advertising to help attract ideal clients for your real estate business.

Key Features

  • MyOutDesk has no lock-up periods — you can cancel the VA services at no extra cost.
  • MyOutDesk provides tons of data security and legal protection over your VA activities and transactions.
  • Integrates with project management software to help improve your business processes.

The Process Of Hiring A VA

  1. Visit their website to book a consultation with them.
  2. State the type of VA you want to hire.
  3. They will assign the perfect candidate for you.

Pros

  • Ensures liability reduction to prevent client reputation damage.
  • Has a strict talent matching process, ensuring that you get high-grade VAs.
  • Has hundreds of positive client reviews and testimonials.

Membership Pricing

MyOutDesk offers three membership plans for potential clients:

  • MOD Virtual: $873.49 every two weeks – talent onboarding support + online client portal.
  • MOD Plus: $997.49 every two weeks – includes Virtual + CRM and marketing automation software support.
  • MOD Enterprise: Custom pricing – includes Plus + 24/7 VA support + dedicated account manager.

 


9. Hello Rache

Hello Rache

Hello Rache is a popular virtual assistant service provider for medical professionals. While it’s based in the United States, it provides Filipino work-from-home assistants for a host of healthcare and administrative tasks.

Key Features

  • HIPAA-compliant virtual assistants who ensure data confidentiality.
  • Video resumes of VAs to help you get a clear idea of who you’ll be working with.
  • Provides healthcare VAs skilled in EHR (Electronic Health Record) software, Practice Fusion and other patient management systems.

The Process Of Hiring A VA

  1. Sign up for the service.
  2. Discuss your VA requirements with the operations team.
  3. They’ll assign the right VA accordingly.

Pros

  • Quick set up and user-friendly interface.
  • Offers custom VA solutions tailored to your needs.
  • No contract or registration fees for availing services.

Membership Pricing

Hello Rache has a flat rate of $9/hour.

 


10. Upwork

Upwork Virtual Assistant

Upwork is a popular website for potential clients looking to hire freelancers. It offers virtual assistance for tasks like data entry, social media management, graphic design and WordPress site development.

Key Features

  • Advanced search filters to help you find the right VA quickly.
  • The Upwork team account helps you manage multiple freelancers in one place.
  • A built-in work diary that helps you estimate the total billable time of each VA.

The Process Of Hiring A VA

  1. Create an Upwork account.
  2. Post a job description or invite VAs to submit their quotes.
  3. Review the received proposals.
  4. Interview the candidates.
  5. Click “hire” on the selected proposal to get started.

Pros

  • Has an intuitive user interface.
  • Pay the VA only after you’ve monitored their activities and are satisfied with their work.
  • Has a mobile app (for Android and iOS devices) to connect with your VA on the go.

Membership Pricing

Upwork offers three membership plans:

  • Basic: free – transaction reporting + three freelancer invites per job post + customer support.
  • Plus: $49.99/month – team reporting + 15 freelancer invites per job post + recruitment assistance.
  • Business: $499/month – company reporting + unlimited freelancer invites per job post + invoicing support.

 


11. Fiverr

Fiverr Virtual Assistant

Fiverr is perfect for small businesses looking to hire virtual assistants for tasks like web design, copywriting and podcast editing. It lets you browse through tons of skilled VA profiles to help you find the right one.

Key Features

  • Highlights expert VAs to help you hire the best talents.
  • Multiple search filters to help you zero-in on the right VA quickly.
  • High-quality customer support with quick response times for your queries.

The Process Of Hiring A VA

  1. Register yourself on Fiverr.
  2. Browse VA profiles according to your business needs.
  3. Hire the VA you find the best fit and monitor them to ensure the work is done.

Pros

  • You’ll know what you’ll have to pay the VA before contacting them.
  • Pay the VA only when you’re satisfied with their work.
  • All transactions are done on the Fiverr platform, ensuring high-security standards.

Membership Pricing

All service purchases have a $2 processing fee for service rates up to $40 and 5% on rates above $40.

 


How To Easily Monitor Your VAs

We have mentioned earlier in the article that you should monitor the work your VAs do for you.

Because, how do you know your VAs are actually working on your projects and not billing you for idle hours?

With smart performance monitoring tools like Time Doctor, you’ll have everything you need to monitor your VA’s work hours.

What’s Time Doctor?

Time Tracking With Time Doctor

Time Doctor is a powerful time tracking and performance monitoring software that’s used by companies like Apple, PwC and Verizon to monitor their employees’ work activity.

Here’s a closer look at how it helps you monitor your VAs:

1. Keep Track Of Your VAs Work Hours

Time Doctor’s Project Reports give you a detailed break down of the hours worked by your virtual assistants on each project. It shows you who worked on each task and the time they spent on it.

As these reports are highly accurate, you can use it to track the hours worked by your virtual assistants to ensure that you pay them accordingly.

projects report breakdown

2. Prevent VAs From Billing You For Idle Work Hours

Time Doctor comes with a built-in inactivity tracker that tracks your VA’s activity while they work. The tool automatically pauses the timer if they are idle for more than three minutes.

This way, VAs can only log active hours as hours worked.

Inactivity Tracker

Note – Time Doctor does NOT track which keyboard keys are pressed by the user; it only determines if any keys are pressed or not.

3. Ensure That Your VAs Are Focused On Their Work

Worried if your VAs will be distracted by unproductive websites and apps while working?

With Time Doctor, don’t be!

It automatically nudges the VAs with a pop-up alert if they access non-work related websites and apps like social media during work hours. This nudge is usually enough to get them back to work.

Time Doctor Alert For Unproductive Websites

Note – Time Doctor does NOT track the activities performed on any website or app.

4. Easily Pay Your VAs Based On Their Hours Worked

Time Doctor automatically calculates each VA’s pay, based on their fixed salaries or working hours. It lets you easily pay your VAs for their services using PayPal, Payoneer or other payment modes of your choice.

Time Doctor Payroll Feature

 

Conclusion

Hiring a virtual assistant doesn’t have to be complicated.

With a good virtual assistant website, you can easily hire your own virtual assistant in no time! Start by trying out the sites we listed here and you’ll quickly find a talented virtual assistant to manage your tasks efficiently.

 
Try Time Doctor
Greg Digneo

Greg Digneo

Greg Digneo writes for TimeDoctor.com, a time monitoring and productivity monitoring software designed for tracking hours and productivity of remote teams. If you would like to see where you and your team are spending your time during work, then try Time Doctor FREE for 14 days.

1 Comment

  • Avatar Abhijit C. says:

    Great list Greg,

    Personally I love WERVAS and Get24 Assistant. They provide the best price and service quality is excellent.

    – Abhijit

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