The Top 5 Virtual Assistant Companies in The USA

virtual assistant usa

A startup or small business owner typically juggles so many tasks that it can dilute their core expertise. Fortunately, you can hire virtual assistants to take care of the mundane and repetitive tasks, freeing up time for you to focus on growing your company. 

And if you’re looking for a virtual assistant from the USA, you’re in the right place. 

A US-based virtual assistant will have the necessary skills and expertise to handle daily recurring tasks for you.

In this article, we’ll highlight the five best virtual assistant providers in the US and provide some handy tips to choose the right provider. We’ll also cover the benefits and challenges of working with a US-based personal assistant.

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Virtual Assistant USA: Top 5 Service Providers 

Virtual assistant (VAs) service providers allow business owners to outsource time-consuming tasks to skilled and trained professionals. 

Your dedicated virtual assistant can help you with simple tasks like scheduling appointments to more complex ones like social media marketing, customer support, etc. 

Learn all about why you need a virtual assistant and what they can do for you

Skeptical about the authenticity of a virtual personal assistant?

You can keep all your worries aside by choosing VA services from these five virtual assistant service providers.

1. Virtual Assist USA

virtual assist usa

Virtual Assist USA offers virtual assistant services and solutions to any small business, entrepreneur, and even larger Fortune 500 companies. 

The company hires only college-educated VAs with a minimum of ten years of experience. Using a proprietary personality assessment, they connect you with VAs based on their skill sets, work ethics, and communication style.

Services Offered

  • Administrative: Bookkeeping, CRM management, executive assistant tasks, data entry, PowerPoint creation, etc.
  • Technological: Search Engine Optimization (SEO), Shopify, WordPress, e-commerce, etc.
  • Marketing: Affiliate marketing, digital marketing, branding, content writing, graphic design, Amazon author services, social media advertising, copywriting, and more.
  • Strategy: Budget reconciliation, business plan creation, market research, project management, training, and others.

Key Features

  • Provides a dedicated assistant and a trained backup assistant.
  • Doesn’t enforce long-term contracts or levy cancellation penalties.
  • Offers access to the entire team for different specialized needs without any additional cost.
  • HIPAA (Health Insurance Portability and Accountability Act) compliant.

Pricing 

The hourly rate starts at $35/hour.

2. 24/7 Virtual Assistant

247 virtual assistant

24/7 Virtual Assistant is an online VA business that offers professional and personal assistant services. 

The VAs use the internet, VoIP (Voice over Internet Protocol), and desktop-sharing to handle a wide range of tasks from an intelligent office located anywhere in the world.

Services Offered

  • Administrative tasks: Calendar management, contacts management, event management.
  • Data entry and writing: Spreadsheet management, transcriptions, editing, and proofreading, etc.
  • Digital Marketing: Email management, tracking, and analytics, posting online ads, etc.
  • Online research.
  • Graphic and web design.
  • SEO and social media management.
  • Personal assistant service.

Key Features

  • Employs highly professional US-based virtual assistants that are available 24/7.
  • Offers full rollover of the hours purchased.
  • Lets you choose a VA that’s located offshore, based in the US, or both.
  • Has flexible plans which you can renew, upgrade, or cancel anytime. 

Pricing

The pricing plans for a VA located in the US start at $399/month for 20 hours per month.

3. Belay

BELAY

Belay is a virtual staffing company that offers a virtual personal assistant, virtual bookkeeper, social media strategist, and web specialists.

The VAs are fully remote, allowing you to save considerably on your overhead costs.

Services Offered

  • Research and reporting.
  • Inbox and schedule management.
  • Travel booking and expense reporting.
  • Social media.
  • Project coordination.
  • Light bookkeeping.

Key Features

  • Matches VAs according to your industry, personality, working style, and other needs.
  • Offers all business solutions at flat-rate pricing.
  • Provides regular check-ins to support you and your VA during the onboarding process.
  • Provides a confidentiality agreement to ensure the safety and security of your company.

Pricing 

The pricing plans are available on request.

4. Time etc

Time Etc

Time etc is a virtual assistant company that offers easy, affordable, and flexible virtual assistance packages for all your business needs.

All assistants undergo a rigorous selection process and are hired based on their skills, personality, and education. 

Services Offered

  • General: To-do lists, managing schedules, and phone calls, data entry, formatting documents, etc.
  • Research: Finding facts and figures, service providers, accommodations, etc., researching a potential client, locating contact information, etc.
  • Content and social media marketing: Creating email campaigns, social media posts, research content ideas, etc.
  • Sales administration: General sales administration, prospect research, following up on late payments, etc.
  • Marketing administration: Updating your website, updating your CRM, researching for articles, etc.

Key Features

  • Assistants have an average experience of 12 years in big companies like Apple, Virgin, etc.
  • Conducts rigorous screening and testing before hiring candidates. 
  • Regularly monitors individual performance, ratings, and responsiveness to ensure high-quality service levels.
  • Allows rollover hours so that you don’t lose out on your leftover plan.

Pricing 

Offers a free trial plan for one task. The hourly rate for the paid plans starts at $26/hour.

5. Upwork

Upwork is one of the largest international platforms that connect freelancers and organizations in a single place. 

The marketplace is open to all types of freelancers, and you can easily find virtual assistance providers as well. 

Services Offered

  • Data entry.
  • Lead generation.
  • Social media advertising and promotion.
  • Social media management. 

Key Features

  • Configurable country-specific search settings.
  • Built-in collaboration features such as messaging and work diaries.
  • Thorough background checks to verify the work history of the freelancer.
  • Dedicated account manager.

Pricing 

For businesses, Upwork has a free basic plan. The paid pricing plans cost $49.99/month. The platform charges 5-20% percent of your earnings for freelancers, depending on the bill amount. 

If you’re looking for more websites for freelancers, check out this list of best freelance websites.

If you’re in the US looking for virtual assistant jobs, most of the companies mentioned above let you register yourself as a VA on their site (if you meet their criteria). 

Additionally, LinkedIn and other job boards like Indeed.com also have hundreds of virtual assistant jobs where you can apply directly from their portal. 

Based on your skills and expertise, you can choose to work as a specialized healthcare VA, real estate VA, legal VA, customer service VA, etc.

How to Choose the Right US Virtual Assistant Company?

A virtual assistant company offers VAs as well as jobs for VAs. 

Let’s look at the factors you should consider before outsourcing to any service provider.

A. As an Employer

Hiring a virtual administrative assistant can allow you to get more work done. 

But how do you choose the best virtual assistant company?

You should consider the following considerations while making your pick:

  • Budget: The point of hiring a VA is to save your time and money while getting more work done. A virtual assistant service that offers plans at reasonable prices will be a good choice.
  • Education: A basic college education and additional skills will make your investment in a VA worthwhile.
  • Communication: Look for companies that are ideally in your location or time zone so that you can easily communicate with them whenever needed.

All three considerations are equally important. That’s why you should carefully research the virtual assistant service providers, look at their reviews, and try to get feedback from their existing clients.

B. As a Freelancer

If you’re a virtual assistant looking to join a VA company, you also need to consider a few aspects:

  • Reviews: You can look for a company’s honest feedback on sites like Better Business Bureau, where freelancers post their reviews and grievances about companies.
  • Scams: Some companies may offer fees that sound too good to be true. It almost always will be a scam, and you should keep away from such agencies.
  • Support: A client may end up underpaying you or assigning you more work than you signed up for. The VA agency should offer administrative support where you can sort out these issues.

In order to have a successful career as a VA, you need to work with the right agency that values you and your skills.

Here’s a detailed guide that will help you start your own VA business.

4 Advantages of working with US Virtual Assistants

Let’s look at the benefits of hiring your virtual administrative assistant from the US:

1. Easy Communication

Unclear communication may be common while working with an online assistant located in a different country. But if your company is based in the US or North America, a US-based virtual assistant can solve these problems.

Communicating with a VA based in the US is more straightforward in terms of language, time zones, etc., greatly enhancing everyone’s productivity.

It can also result in fewer mistakes, significantly saving you time and money.

2. Cultural Similarities

In addition to the language, a VA from the US may also share the same culture and customs with your company. 

Having a clear understanding of the recent trends, preferences, acceptable professional behavior, etc., help these assistants better understand your and your client’s needs.

3. Identical or Close Time Zones

Having someone in the same or nearby time zones will ensure continuous communication, instant actions, and less time wastage. 

That’s why if you’re based in North America and want your assistant to work the same hours as you do, it would be ideal to have someone from the US. 

4. Less Training

College education is a prerequisite for most VA agencies in the US. That’s why a US-based virtual assistant will probably have all the skills you need to get the job done.

You may need only to guide them on your company’s specific requirements, but they’ll most likely not require extensive training for it.

It can save a lot of your effort and money that may have been necessary to otherwise train a VA to finish a task quickly.

3 Challenges to Hiring US Virtual Assistants

While working with a US-based assistant may seem like the ideal choice, there are certain challenges that you should consider. Let’s look at them in detail:

1. High Cost

One major drawback of hiring an assistant from the US is the higher per hour charges as compared to hiring a similar individual from the Philippines or India.

A higher cost of living is one of the most important contributing factors to this surge price.

But if you have enough budget to afford a US-based VA, you should go for it. The pros will certainly outweigh this con.

2. Inflexible Work Hours

If you work in an industry like customer service that requires odd working hours or holiday shifts, an assistant from a different time zone would be a better candidate.

Virtual assistants in the US may work the same hours as your company and may not be able to cover night or holiday shifts. However, if you choose a VA from the developing countries, cultural and time zone differences can allow them to work even when you aren’t.

3. Productivity Concerns

As with any remote worker, you may worry about how your US-based remote virtual assistant spends their work hours.

But with a productivity monitoring tool, like Time Doctor, you can put to rest any remote work concerns. 

What is Time Doctor?

Time Doctor is an employee time tracking software solution used by SMBs like Thrive Market and large organizations like Erricson to boost employee productivity.

The tool has an extremely straightforward interactive time tracker to start and stop the timer as the VA begins and ends their task. 

Along with time tracking, the tool also has robust features like productivity ratings, screenshots, comprehensive reports, payroll, and more. You can use this data to easily track how your VA spends their work hours and pay them accordingly.

Is a Virtual Personal Assistant Service Worth the Cost?

Small business owners may find hiring a virtual assistant difficult due to limited funds or other similar reasons. 

On the flip side, you may be burdened with too many non-technical tasks but not have enough money to hire a full-time assistant.

In such cases, a freelancer or a part-time virtual personal assistant can be the way out. They can handle multiple recurring tasks but won’t burn a hole in your pocket. It will definitely free up your time and allow you to focus on your core tasks and work on business growth.

Final Thoughts

Hiring a virtual assistant from the US can help you manage repetitive and tedious tasks that otherwise prevent you from focusing on your company’s core competencies. 

You can go through the service providers and tips we covered here to determine what suits your needs best. 

Once you have hired the right virtual assistant, you can use tools like Time Doctor to make managing VAs a piece of cake.

 
Try Time Doctor Free for 14 days

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