A call center phone policy is a document that aims to regulate a call center employee’s cell phone usage during work hours. An effective employee cell phone policy not only boosts agent productivity but also…
Policies
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Working remotely has become the new normal because of the COVID-19 pandemic. With so many employees working from home, team managers need a remote work plan or policy to ensure that their employees stay productive.…
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Looking for an effective call center attendance policy? Excessive absenteeism, tardiness, and other attendance issues are difficult to manage in a call center. These problems negatively impact agent productivity, team output, customer experience, and business…
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Employees today constantly strive to perform better in the workplace. They take on extra projects, work relentlessly without breaks, and barely move from their desk. However, being holed up in your cabin or skipping your…
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Want to draft an absenteeism policy for remote employees? Teleworking shouldn’t reduce the rationale for taking time off from work. After all, remote employees also need to maintain a healthy work-life balance. You should set…
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Want to create social media policies at work? Having a social media policy in place is crucial to regulate how employees can use social media platforms at work. It’ll also help protect your company’s reputation…
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Want to create an effective company cell phone policy for your employees? From scheduling meetings to monitoring health, cell phones have become an integral part of our life — often being used around the clock,…
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Interested in setting up an employee monitoring policy? An effective employee monitoring policy helps you keep track of your employees’ activity and boost workplace productivity while clearly addressing any privacy concerns. In this article, we’ll…