Best Remote Work Tools For 2020 (Features, Pricing)

remote work tools

COVID-19 has forced tons of companies to have their employees work from home. But for those who are new to remote working, this transition can be difficult.

However, with the right remote work tools, you’ll have no trouble working in or running a remote team!

To help you get started, we’ll cover some of the best remote work tools for your business. We’ll highlight their key features, pricing and their alternatives to help you choose the right tool.

 

This article contains:

(click on the links to jump to a specific section)

What Are Remote Work Tools?

The Best Tools For Remote Work (includes key features, pricing, alternatives)

Let’s get started.

 


What Are Remote Work Tools?

In traditional offices, your in-house team is in the same physical location as you are. You can easily interact with them and hold meetings to discuss and review work.

But with a remote team, that’s not possible, right?

This is why you have remote work tools to help you interact and coordinate even when your team is miles away!

They help you:

  • Ensure everyone’s on the same page
  • Manage time across different time zones
  • Collaborate and brainstorm with your entire team

 


The Best Tools For Remote Work

Here’s a look at the various types of remote work tools:

 


1. Communication Tools

Nearly everyone agrees that communication is one of the biggest challenges of working remotely.

Remote communication tools are a convenient outlet for teams to collaborate over their projects. Most of these tools have features like:

  • Instant messaging
  • Audio and video calls
  • Organized channels for task-specific conversations

Here are some of the best team communication tools to stay in touch with your members:

 

A. Slack

slack for remote work

Slack is a popular instant messaging platform for quick discussions with remote teams and individual remote workers. You can also create a one-off chat within a team chat if you want to communicate with a specific individual in that group.

Key Features

Here are some of Slack’s best features:

1. Channels

Channels streamline your communication by dividing conversations based on projects or teams. This way, each team and project can have its own channel and you won’t have to sift through hundreds of messages to find what you wanted.

2. File Sharing

Slack lets you quickly share files with your team members. You can upload, save and download files from Slack on any device. For added flexibility, Slack integrates with Google Drive and Dropbox to streamline file sharing!

Pricing

Slack has a free version that comes with limited storage and messaging features. Its paid plans start at $3.20/month per user.

Alternatives

  • Fleep – a messenger that works with your email and lets you store and share files easily.
  • Hangouts – a communication platform developed by Google.

You can also check out our article if you want to learn more about it: How to Use Slack Like a Pro: The Complete Guide

 

B. Zoom

zoom

Zoom is a popular remote conferencing tool for your video conferencing, online meetings and group chats. You can use its video, audio and screen-sharing features across Windows, Mac, iOS and Android devices.

Key Features

Here’s a closer look at Zoom’s capabilities:

1. Full-Featured Video Meetings

Zoom meetings are packed with tons of features to assist remote teams, including interactive features like screen-sharing. You can record meetings locally or on the cloud for future playback.

2. Video Webinars

Zoom makes hosting video webinars a piece-of-cake.

You can host webinars for up to 10,000 attendees, and broadcast them to Facebook Live and YouTube. Additional features like polls and chat also help engage live audiences.

Pricing

Zoom’s free plan lets you host up to 100 participants with unlimited one-on-one meetings and HD video and voice features. Its paid plans range from $14.99–19.88/month per host.

Alternatives

  • Skype – a popular platform for video chats and voice calls.
  • Join.Me – an online screen-sharing and web conferencing tool.

 

C. Ringover

Ringover

Ringover offers a click-to-play cloud-based phone system on mobile and web apps making it possible for distributed teams to stay connected to their customers, colleagues and partners. Remote teams can choose from virtual international numbers to receive and make unlimited calls to 100+ landline and mobile destinations.

Ringover makes it extremely easy for businesses to:

  • set up a complete business phone system in 3 minutes;
  • equip remote workers with an inbound and outbound calling platform;
  • manage, configure and optimise their telephone activity from any remote location.

Its intuitive platform ensures businesses can guarantee their availability to their customers during any circumstance.

Key Features

Here are some of Ringover’s top features for remote working:

1. Automatic call distribution

In just a few clicks, configure a virtual incoming call attendant to automatically transfer your calls to your remote employees to provide non-stop service to your callers.

2. Vocal announcements

Use customised vocal announcements to let your callers know your business hours so they reach you at the right time. Provide information regarding your alternative support channels so your callers can have their questions answered via their medium of choice.

3.  Business hours

Define your telephone lines’ open and close hours for the remote working periods then configure specific call distribution rules to match.

4. Time-zone routing

Accommodate your remote employees who are working from various time zones into your call distribution planning by defining specific timeframes when calls should be routed to them.

5. Video and audio conferencing

Ringover Meet allows users to host and join a virtual video and screen share conference room from any device for free.

Pricing

Ringover is available for free on a 7-day trial with unlimited international calls as well as full platform access and setup. Its paid plans start at €34/ license / month for the full-featured POWER plan and €17 / license / month for the basic SMART plan.

 


2. Employee Monitoring Tools

When your remote team is hundreds of miles away, how do you check-in on them?

Luckily, you have employee monitoring tools that can track each member’s activity during their work hours. Some tools also prevent your team from getting distracted to ensure that they work productively.

 

Time Doctor

time doctor

Time Doctor is a powerful time management software used by large corporations like Apple and Verizon, as well as by small businesses like Firehouse Subs to monitor their employees and freelancers.

Time Doctor ensures that your remote team works efficiently with tons of advanced features, like:

  • Time and activity tracking
  • Distraction management
  • Web and app monitoring
  • Attendance tracking
  • Payroll management

Key Features

Here’s a quick look at why Time Doctor is an excellent employee monitoring tool for remote teams:

1. Time Tracking and Activity Monitoring

Worried if your remote team is wasting time during work hours?

With Time Doctor, you don’t have to!

It helps track each member’s work hours and shows you which tasks and projects they worked on during that time.

What’s more?

Time Doctor also monitors your team’s web and application activity while they’re working. You can quickly know if someone’s watching Netflix instead of working on their tasks!

2. Distraction Management

You can’t afford to have your remote workers distracted during work hours, right?

Luckily, Time Doctor has a powerful distraction management feature to prevent them from getting sidetracked. When someone accesses social media or other irrelevant websites or apps, the tool alerts them with a pop-up. This nudge is usually enough to get them back to work.

This way, they won’t be able to browse Facebook while they’re working! This feature is absent in 90% of time tracking and employee monitoring tools such as Toggl.

3. Powerful Reports

Time Doctor auto-generates tons of detailed reports that break down how your remote team spends their work hours. You can use these reports to analyze the performance of your team.

You get reports like:

  • Timesheet Report – shows the total time worked by each member in a specific time period.
  • Projects Report – displays who worked on which project and for how long.
  • Web and App Usage Report – breaks down which websites and apps a member used during work hours.

Managers receive reports on a daily and weekly basis via email, and employees can track their own stats anytime via the tool’s dashboard!

Pricing

Time Doctor starts at $7/month per user. You can also sign-up for a free 14-day trial without using a credit card.

Alternatives

  • BigTime – a time tracker with payroll features.
  • ClickTime – a simple time tracking and timesheet app.

 


3. Project Management Tools

Project management tools help remote teams organize projects and track their progress. Most of these tools include:

  • Scheduling and planning features
  • Project tracking capabilities and reports
  • Team collaboration features

Here’s a close look at the most popular project management software that’s used by teams across the world:

 

ClickUp

clickup project management

ClickUp is a powerful project management tool that helps remote teams manage their projects and collaborate seamlessly. It offers a wide variety of features for Kanban, Scrum and other project methodologies.

And with tons of integrations with tools like Slack and Time Doctor, ClickUp has everything you need to carry out your projects wherever you are!

But that isn’t all.

It also doubles up as an all-in-one productivity tool to ensure that your remote team never skips a beat.

Key Features

Here’s what makes ClickUp an efficient project collaboration tool for remote workers:

1. User-Friendly Project Organization

ClickUp breaks down your projects to make them more manageable.

And when you’re working remotely, you need your projects to be as accessible as possible!

Here’s how you can organize your projects in ClickUp:

  • Tasks and Subtasks: split projects into smaller tasks and subtasks that can be assigned to team members. This way, your team won’t be attempting an entire project at once. Instead, they’ll be completing smaller tasks one-at-a-time!
  • Checklists: create to-do lists for any task and then quickly check them off as you progress. This will give your team more focus on what they have to do to complete a task!

2. Seamless Project Collaboration and Tracking

When you’re working remotely, collaborating over projects can be difficult, right?

With ClickUp, that won’t be an issue!

Here’s how it simplifies project collaboration and tracking:

  1. Assigned Comments: instantly create tasks out of comments and assign them to team members to save you tons of time.
  2. Gantt Charts: use these detailed charts to know how your project is progressing in seconds.
  3. Custom Statuses: create unique task stages that accurately reflect project progress. This way, a team member can look at a project’s status to instantly know what stage it’s in.

3. Managerial Capabilities

Managing an in-office team is far easier than managing a remote team, right?

With ClickUp, that isn’t the case!

ClickUp’s Box View gives project managers a bird’s-eye view of all your project tasks in a simple drag and drop interface!

As tasks are sorted by assignee, you can quickly take stock of what everyone’s working on and which tasks have been completed.

Pricing

ClickUp’s free plan offers far more than paid versions of other tools like Basecamp and Trello. You get access to unlimited tasks for unlimited users. For $9/month per user, you get unlimited storage, integrations and advanced reporting features.

Alternatives

  • Asana – a web and mobile app for task management.
  • Todoist – a to-do list app to plan and collaborate on tasks for remote teams.

 


4. File Management Tools

File management tools allow remote teams to share and collaborate over documents with ease. Most of these tools include features for:

  • File sharing and storage
  • Communication
  • Active, real-time team collaboration in over documents like spreadsheets

Here are some of the most popular file management tools used by remote teams:

G Suite

g suite file management

G Suite is a bundle of productivity and collaboration software developed by Google. It includes tons of web-based tools and mobile apps that allow remote teams to create files, share and store them efficiently.

Key Features

Here are some of G Suite’s key tools and features:

1. Google Drive

Google Drive is a cloud storage and file-sharing tool that helps teams keep all their documents in an organized space. You can access over 60 file types (including Microsoft Office files) and also customize access rights for each file.

2. Google Docs

Google Docs is an online word processor that is part of G Suite. With Google Docs, team members can simultaneously view and edit the document seamlessly. It autosaves your files to Drive so that your documents are always safe and accessible!

3. Google Sheets

Google Sheets is a web-based spreadsheet tool. While you can use it for data entry, Sheets can also be a great tool to create project plan templates and schedules.

Pricing

If you have a Google account, you can access Drive, Docs and Sheets freely but with limited storage space. Paid plans start as low as $6/month per user and offer better storage space and features.

Alternatives

  • Office 365 – a cloud-based subscription to all tools of the Microsoft Office Suite, including Word, Excel, PowerPoint, etc.

 


5. Miscellaneous Tools

Miscellaneous tools include software that make your remote work easier. These are subjective and can range from automation software to screenshot apps.

Here are some of our favorite miscellaneous productivity tools for remote teams:

 

A. CamScanner

camscanner

CamScanner is an image scanning app for mobile devices. Available on both Android and iOS platforms, it lets users save and share high-resolution scans on the go. This is quite handy for remote employees who may not have access to a scanner at their home.

Key Features

Here’s a look at CamScanner’s functionalities:

1. High-Resolution Scans

CamScanner’s high-resolution scans convert physical documents and images into digital files for easy sharing with your remote team.

2. Collaborative Features

CamScanner lets you invite team members to view and comment on your scans. You can also create group folders for improved file organization.

3. Cloud Storage And Integrations

CamScanner provides native cloud storage space to store your scans. However, you can quickly upload files to popular cloud drives such as Google Drive and Dropbox. This way, team members can access the scans anytime they want!

Pricing

CamScanner’s free plan offers 200 MB cloud storage space and supports up to 10 collaborators. Its premium plans start at $4.99/month and provide advanced collaboration features.

Alternatives

  • Adobe Scan – a popular phone image scanning software from Adobe.
  • Microsoft Office Lens – a mobile scanner integrated with Microsoft Office suite.

 

B. Loom

loom

Loom is a lightweight screencast software available for Mac, Windows and iOS. You can use it to quickly record videos of your screen and share it with your remote team.

This way, you can easily share instructions and troubleshoot issues. Instead of trying to describe processes in words, an employee can simply create a short video describing how to go about the task!

Key Features

Here’s what makes Loom such a useful tool for distributed teams:

1. Video, Voice and Face Recording

Loom can record your screen, voice and even displays your face using your webcam footage. This makes conference calls unnecessary as you can send and watch your team’s videos at your own pace.

2. Wide Compatibility

Loom has an app for Windows, Mac and iOS devices as well as a Chrome extension. This ensures that every team member can use it, regardless of what device they use!

Pricing

Loom’s free plan lets you record an unlimited number of videos. Due to COVID-19, you can also access an unlimited number of videos until July 1, 2020 (after which it’ll become a paid feature).

Alternatives

  • CamStudio – a free screen recording software
  • Camtasia Studio – a video editing and screen recording tool

 

C. Zapier

zapier

Remote teams need different types of software to work together seamlessly. They also need to automate as many processes as possible.

Integrations and automation ensure that your remote employees actually spend time working on their tasks rather than trying to figure out how to use the technology.

That’s where a tool like Zapier comes in!

Zapier is a popular online automation platform that supports over 2000 tools. It helps you automate frequent or complex tasks across multiple apps with its Zaps feature — you don’t need to develop any tool!

Key Features

Here’s a look at Zapier’s main features:

1. Intuitive UI For Easy Onboarding

Zapier uses a simple, intuitive interface that almost anyone can use. This makes it easy for remote teams to get started right away — you don’t need any additional help or walkthroughs.

2. Supports Several Remote Apps

Zapier offers unmatched compatibility with some of the most popular remote work tools, from Time Doctor to GitHub and iDoneThis. Instead of constantly switching between tools while working, Zapier can take over several cross-platform tasks to boost your team’s productivity.

Pricing

Zapier’s free plan lets you automate 100 tasks/month. This increases to 2000 tasks/month if you go for its premium plan, which costs $61.25/month.

Alternatives

  • Integromat – an email automation tool with a great free plan.
  • Microsoft Flow – a pocket-friendly automation platform with limited app support.

 

D. Litify

litify

Litify is a fully integrated SaaS platform built for law firms and legal teams. Their practice management software combines legal case and legal matter management, document generation and management, intake, reporting and more—all in one place to help law firms operate as efficiently as possible.

The software is built on Salesforce, which gives users full access to all the integrations, resources, updates and capabilities that come with secure cloud technology.

Key Features

Here’s a look at how Litify helps law firms:

1. Legal Case & Matter Management

Litify can be used to manage every aspect of a legal case or legal matter—the initial intake, client communications, task management, scheduling important dates in calendars and more. By managing the entire case or legal matter in one location, law firms can operate more efficiently and effectively.

2. Legal Document Management

Litify offers a document management solution that gives users the ability to upload, edit, manage, and create new files in one place. It offers an intuitive design that eliminates any confusion and allows users to have a better workflow.

3. Reporting

With Litify, you can customize your dashboard to give you insights across your organization. You are able to access real-time and automated reporting that helps increase transparency across your firm while bringing in results for your clients.

Pricing

Litify is priced on a per user/per month basis. The price per user is determined based on the unique needs and functionality required for each Litify account.

Alternatives

  • Clio – practice management software for solo law firms
  • PracticePanther – mobile friendly practice management software

 

Conclusion

Because of COVID-19, transitioning to remote work is no longer a choice — it’s essential.

And while running a remote team can seem challenging, using the right tools makes it incredibly easy.

Use the remote work tools we covered here to get a headstart. And once you find the right tools, your team’s productivity will skyrocket in no time!

 
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Liam McIvor Martin

Liam Martin is a co-founder of Time Doctor—a time tracking and productivity monitoring software designed for tracking hours and productivity of remote teams.

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