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7 Strategies for BPO Firms to Retain Top Talent

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WFH is here to stay says Concentrix, how will the industry retain clients and prove their value?

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Tips, Tricks and Marriage Proposals: Running Remote 2022 Day 1 Highlights

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Time Tracking for BPO’s: Benefits, Challenges, Top 3 Tools

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Explaining President Biden’s Offshoring Tax Penalty

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The Future of Outsourcing in 2022: Labor Challenges Will Mean More Remote Work and Automation

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What Will the Call Center of the Future Actually Look Like?

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40 Call Center Stats From 2021 & 10 Metrics to Track in 2022

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BPO and CX Industry

Quantitative Data On Work From Home Productivity

by Lauren Soucy

The COVID-19 pandemic and the need to safeguard public health saw several companies switching to the remote work model.  Realizing how it posed no evident…

by Lauren Soucy July 1, 2022

How the Outsourcing Industry is Transitioning to Remote Work

by Lauren Soucy
by Lauren Soucy June 30, 2022

7 Strategies for BPO Firms to Retain Top Talent

by Aimee Engelmann
by Aimee Engelmann June 30, 2022

The Negative Impacts of A Non-Productive Culture

by Lauren Soucy
by Lauren Soucy June 29, 2022

5 Helpful Tools in Transitioning BPO Workers to a Productive Remote Work Setup

by Time Doctor
by Time Doctor June 8, 2022

Offshoring

Inhouse Vs Outsourced Software Development

by Harikrishna Kundariya

In the digital era, more and more businesses rely on software development in order to enhance their business processes. Therefore, the need for software development…

by Harikrishna Kundariya June 22, 2022

Outsourcing Translation Services for Global Business Growth: 6 Reasons + 5 Tasks to Outsource

by Time Doctor
by Time Doctor June 8, 2022

The Pros and Cons of Offshoring Accounting

by Lauren Soucy
by Lauren Soucy June 6, 2022

Software Outsourcing to Romania: Benefits & Top Companies

by Lauren Soucy
by Lauren Soucy June 6, 2022

What to Consider Before Your Company Offshores Sales

by Lauren Soucy
by Lauren Soucy June 3, 2022

Latest Articles

  • 14 Notable Free Employee Scheduling Software

    by Time Doctor June 27, 2022
    by Time Doctor

    Scheduling employees manually or using spreadsheets can be a long, tedious process, often resulting in overlapping shifts and unproductive schedules. In fact, businesses like restaurants…

    Read more
  • Can Microsoft Teams Monitor Employees?

    by Lauren Soucy June 27, 2022
    by Lauren Soucy

    Let’s address the elephant in the room. Yes, Microsoft Teams (MS Teams) can help employers monitor employees. As a manager, you can track almost everything…

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  • A Guide to Providing Equipment For Remote Workers: Best Practices & Essentials

    by Nahla Davies June 24, 2022
    by Nahla Davies

    Wondering whether providing equipment for remote workers is a good idea? This guide is for you. We have seen much of the world tentatively revert…

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  • 10 Free Time Tracking Software (Plus a Robust Alternative)

    by Time Doctor June 24, 2022
    by Time Doctor

    Tracking time can help you understand your employees’ time usage and improve your business’s productivity. If you want to try out a time tracker, some…

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  • 4 Free Software Development Timesheet Templates

    by Carlo Borja June 24, 2022
    by Carlo Borja

    Timesheets offer a simple and convenient way to track project durations and the efficacy of every software developer in your team. They also help you…

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  • Creating A Strong Remote Work Culture Within Your Organization: Tips and Tools

    by Darya Jandossova Troncoso June 22, 2022
    by Darya Jandossova Troncoso

    The COVID-19 pandemic ushered the world even further into the digital age. Companies in all industries had to adapt to remote working conditions with little…

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  • 10 Tips for Task Prioritization When Working Remotely

    by David Patterson-Cole June 22, 2022
    by David Patterson-Cole

    Remote working has been increasingly prevalent in recent years. However, it has further accelerated during this pandemic. The Owl Labs’ State of Remote Work 2021…

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  • Inhouse Vs Outsourced Software Development

    by Harikrishna Kundariya June 22, 2022
    by Harikrishna Kundariya

    In the digital era, more and more businesses rely on software development in order to enhance their business processes. Therefore, the need for software development…

    Read more
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Popular Posts

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