Being a call center agent isn’t an easy job. They have to deal with customers day in and day out — often unhappy, angry, or…
Choosing between offshore vs onshore is a major business decision for most companies while scaling up. As a business owner, you can either offshore your…
The Covid-19 pandemic saw employees enjoy the flexibility of remote work, with many reluctant to return to full-time on-site work modes. However, not all work…
CLion is a cross-platform Integrated Development Environment (IDE). To put it more plainly, it’s a code editor for software developers that enables collaboration and works…
The pandemic led to the adoption of more remote and hybrid work options, which has helped unlock a global workforce. While BPO/KPO companies had unprecedented…
Time tracking is a powerful business tool every workplace needs to boost productivity, encourage employee accountability, identify profitable areas, and do much more! However, if…
Human Resources (HR) is an integral part of any company, and a Business Process Outsourcing (BPO) company is no different. A Human Resource Management (HRM)…
The COVID-19 pandemic caught many industries off guard, and the call center sector is no different. With the onset of the pandemic, customer service BPOs…
Rippling is a complete employee management software that functions as an all-in-one Human Resources (HR), IT, and payroll solution. It’s a popular alternative to other…
If you run a Business Process Outsourcing firm, you already know it’s the best time for the BPO industry. Numerous businesses worldwide are relying on…