Being a call center agent isn’t an easy job. They have to deal with customers day in and day out — often unhappy, angry, or…
Split testing and usability testing are probably the fastest ways to improve the profitability of your website.
Choosing between offshore vs onshore is a major business decision for most companies while scaling up. As a business owner, you can either offshore your…
Latest Articles
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How far do you think telework would achieve in 5 years? There are already 34 million workers who telecommute at least occasionally in the U.S.
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This infographic is a repost from our sister site Staff.com.
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Let me set the scene for you. January 2009, sitting in front of a boardroom of 50-something year old men. I was brought in to…
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Wasted time in the workplace is a massive problem. How big is exactly unclear, but from our research, the cost to business is in the…
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Everything You Need to Know About Internet & Computer Usage Policies… and Why Your Company Needs One
by Rob Rawsonby Rob RawsonIn a perfect world common sense and a solid work ethic would keep employees on task throughout the day, but the world we live in…
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It is possible to develop high quality scalable software for a fraction of the cost and time in comparison to the classic San Fransisco Valley…
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One of the nice things about freelance work is not reporting to anyone – it also means there’s no billing department to call, and no…