Mailbird Review: Why It’s Better Than Microsoft Outlook

Mailbird review

While Microsoft Outlook may dominate the world of popular email clients for businesses and remote workers, it’s not without competition. In fact, I recently stumbled upon an email client that is out innovating Microsoft Outlook in several ways, and you may want to do yourself a favor and check it out.

Meet: Mailbird.

Founded by Andrea Loubier, Mailbird is a relatively new email client that makes emailing quicker and more convenient by bringing your emails and tasks together into one location.

In this Mailbird review, I will show you the top features as well as the top reasons you should check it out, especially if you’re in the market for a better email client.


1. Simplicity of the Interface

If you are a long time user of Microsoft Office, you know it is a bit cramped, meaning there are several buttons, features, and functionalities all squished into one email client. You also know it’s difficult, without intense training or several hours of trial and error, to figure out how to use each of these features.

Mailbird is the opposite.

Mailbird is easy to use, navigate, and it allows you to configure your interface to your liking. When you first set up your Mailbird account, you can click on “General Settings” and customize the following features to suit your needs. These features include, but are not limited to, the following:

  • Appearance – Here you can customize your layout, theme, color, avatar, contact info, messages, zoom level, and more.
  • Composing – Under this setting, you can select fonts that appeal to you.
  • Accounts – This feature allows you to add accounts and sync them to Mailbird.
  • Identities – Here you can set up and customize your signature.
  • Folders – This feature helps you create folders to organize your messages.
  • And more – There are several other features in General Settings that will help you customize your Mailbird Account.

After you customize your account settings, you’ll notice your interface looks nice, feels nice, and is easy to use.

2. Integrations

Mailbird integrations

Not only is Mailbird nice-looking and highly customizable, but it also offers several integrations that in-house and remote workers use daily. These integrations include apps like Slack, Facebook, WhatsApp, Google Calendar, WeChat, Contacts, Asana, Twitter, ToDoist, Trello, and more.

In short, when you add one of these app integrations to your Mailbird interface, the app will show up right within Mailbird. This means you no longer have to switch between apps in different browser tabs to complete your work.

For example, let’s say you integrate Slack into your Mailbird account. When you open up your Mailbird account, you will see a list of all your emails to the left, your selected message in the middle, and your Slack account on the right hand side of the screen. Rather than switching back and forth between browser tabs, you can email and chat within Slack from the same side-by-side location.

Mailbird Slack integration

With Mailbird’s integrations, nearly every app you need to complete your work tasks is in one location.

3. Flawless

You may have also experienced the problem of your current email client crashing. I’m happy to report in all the time I’ve used Mailbird, it’ has never crashed.

In fact, in my experience, it works flawlessly, which is especially impressive considering how many apps you can integrate.

Additionally, it’s worthy to note that Mailbird will work with your mobile device as well, so you can email on the go as needed.

If you are looking for an email client that speeds up your work, works on a mobile device,  is customizable, doesn’t crash, isn’t buggy, and speeds up your working processes, then Mailbird is a great option.

4. Snoozes

Mailbird snooze feature

Finally, the main differentiator and pro feature, Snoozes, deserves a mention. Snoozes, in summation, is a unique feature that helps keep you organized, on task, and helps ensure you never miss an important email conversation.

If you need to look at a certain email at a certain time, you can schedule an alert (or a snooze) to remind you at the time you predetermined.

With the Snoozes feature, you can rest assured you will never miss sending or revisiting an important message ever again.

Again, Snoozes is a pro feature, which means you have to pay for it. However, if you receive several emails a day and need help organizing them, it’s worth it.


If you are in the market for a high functioning and innovative email client, Mailbird may be the way to go. After all, Mailbird simplifies the processes of email, communication, and managing apps all while keeping you on task.


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  • Avatar AdamK says:

    I’m a long-term Outlook user, and I’ve honestly never had any reason to consider an alternative. But I’ve been trialing Mailbird for the single fact that I really need an email client that handles Google Calendars *and* Microsoft mail calendars together. Outlook 2016 is very limited in it’s functionality for this, but Mailbird handles it very well. Everything else in Mailbird feels a bit sub-par to Outlook, and I frequently find myself searching online “how to do …. in mailbird” and finding it’s not currently available. Even simple things like “sort by” on columns isn’t available. Performance also feels noticeably slower than Outlook. I will continue using it for now, if only for the calendar functionality, but probably I will run Outlook in parallel for email and everything else.

  • Avatar Mike says:

    I’ve moved between any number of email clients over the years, each time seeking to rid myself of some glitch of the current application that makes me steam. Thuinderbird was replace by Postbox and now I have Mailbird. If it worked as smoothly as the review claims, I’d be ecstatic. However, currently it frequently displays the body of an email other than that selected in the list. What do you do about that? If I reply, will I be replying to the selected email or th the displayed email? And if I delete, which one disappears again.
    Also, the lack of inbuilt antispam means I’m having to use Spamihilator – which works well, but carries its own intricacies and risks (not least that I can’t view a spam candidate to confirm before deciding how to handle it).
    I’ll stick with Mailbird for now but suspect that unless these significant deficiencies are addressed with in the next year I’ll be moving on to something else.
    Now, if you’ll excuse me I need to log on to my webmail account.

  • Avatar Andrew says:

    I really like the simplicity of the interface and the fact that adding accounts is so easy.
    However, the only thing stopping be buying this as a business user is the complete lack of canned responses or templates that seem standard in any email app nowadays.
    I send around 30+ email responses per day with roughly the same response albeit with a name or link change in the email. Having to do this without canned/templates is just too time consuming.
    Shame these features aren’t included at this time.

  • Avatar nuwan says:

    Is Mailbird really free? Can I add multiply Gmail to Mailbird? anyway thanks

  • Avatar Prasad Karunan says:

    Most HORRIBLE mail client which sabotage your effective working hours and mood. It keep on updating. My utility time of the app is less than that of its “UPDATING” time. Never use it even for free

  • Avatar Pierre NAASSENS says:

    If Mailbird is that good, why is it not possible to print the calender ?

    • Avatar Greg Stevens says:

      I assume because they are keeping focused on the digital experience, which is where I would prefer they spend that time. If you are using Gmail, Microsoft 365, or certain other providers, you can go to their webmail and print from there. Print is becoming more and more legacy unfortunately. Personally, I prefer keeping my contacts and calendar at Gmail since I use Android and it’s easier to sync that way. Just bought lifetime Pro to Mailbird and I have to say it just feels nice using it compared to much clunkier alternatives.

  • Avatar Wetnewf says:

    If it would save sent email, it would be fine, but I need a record of who got what.

  • Avatar Brad says:

    I am getting very tired of Mialbird constantly updating versions.
    Was it that bad a program that they need to push out updates what seems like every week?

  • Avatar Jan says:

    I bought it because all the recommendations, but will turn back to Thunderbird, because the interface is not intuitive (for me), because of the bugs (often can’t see the incoming reply and have to start my webmail account to read it) and the support is not helpful at all.

  • Avatar gerry cassel says:

    I bought 5 licences of Mailbird for my small office. Don’t do it if you are running a business.
    Support is only via email and takes days and sometimes no response on difficult issues.
    I have a System with SSD for drive C: (Small) Installed windows on there and left most clear for OS. Installed Mailbird on D: drive and expected all my incoming and outgoing emails would live on D: Drive, not the case.
    After 3 months my C: drive is almost at 100% so contacted Mailbird. They do not have a way to place mailstore on any other drive than C:
    Knowledgebase article claims you can use symbolic links (at your own risk) setup symbolic link to folder on D: does not work, setup junction to folder on D: also not working. Been without mailbird for two weeks and nothing from their support.
    So, if you need email application for business, suggest you look elsewhere.

    • Hi Gerry, thank you for your feedback and for reporting this! We’ve resolved this issue via our support system with you now, as per your response to us on last Feb 20. Happy to help and happy to hear that Mailbird is working perfectly for your business now! Sorry for the initial challenges, and hope we were able to provide the best support to you whilst resolving your issues in the future.

      – Mailbird Support –

  • Avatar Maria says:

    I have been using it for a while now and find it useful.
    Unfortunately it is not very ‘up to date’ regarding the ever increasing scams and spams we are all getting. I have been considering to change my email address to get rid of the hundreds of emails that I have been getting on a monthly basis. But then I will lose the mail that I want to keep.
    WHY can’t I simply move those mails from one account to another?

    Another option I am missing is scam reporting to the IP it originates. When MailBird would offer that, they’ll be perfect. But until then …..

  • Avatar Donna says:

    I appreciate everyone who took the time to post here. I was about to purchase a license for this, and totally freaked when I continued on down to the bottom of the blog and read all the comments at the bottom here. I am so disappointed because this software has ALL the features I wanted! And I hate MS Outlook and wanted to change and did not mind paying for a new email with such good features, but there is NO way I am going to take a chance after reading all the serious problems people have had with it and the customer service. I asked customer some questions to customer service and they answered back quickly with an extremely professional, and thorough response… but, then again, the subject line in my email did say
    “pre-purchase questions”… so perhaps my experience was not the norm? Thanks again for these comments!

    • Avatar RR says:

      I have used mailbird for over 8 years utilizing five accounts and I’ve had no issues whatsoever. Yes, there are some shortcomings for the program but in the long run I found it much easier and more dependable then using outlook for many years. I have the pro version and I hope that they will continue improving it as a but I’m very satisfied with what I have now. At this price you can’t beat it

  • Avatar Rob says:

    Mailbird has worked perfectly for me. I bought the lifetime business license. 3 gsuite accounts and 2 Gmail accounts, 3900 contacts. I actually look forward to my email again. It’s clean, simple, very fast and easy to use. My only complaint is that they’re is definitely a language barrier with their customer support. They respond quickly enough, (a few hours normally). I highly recommend if you’re considering a client to handle multiple email accounts to try the free Mailbird trial.

  • Avatar HM says:

    Mailbird a really back app, given their pricing and non-refund policy I expected an actually functionning app. Stuff as simple as editing to and cc is a multi-step process. I never post reviews and sometimes buy stuff that’s not what expected, it’s part of the process. But this software, I just couldn’t. Bad software and really bad customer support, to my request of refund, they basically reply with “we do our best” and “hope our next version will answer your issues”

  • Avatar Paul says:

    I liked the functionally that was available but if you’ve got more than one account and more than a couple hundred contacts it runs BRUTALLY slow. Finally dumped it and went elsewhere. I’m also not a fan of Outlook, never was never will be. Integration is one thing, bloatware is another. BTW I ran Mail Bird on a Quad Core, WIN 10 PRO with plenty of memory. The program I now use runs crazy fast.

    • Avatar Margie says:

      What is the program you use now. I really want something I can check several email addresses with in one program without signing out and into each one. I was/am using incredimail for my personal use and I loved it.
      Any suggestions

  • Avatar Sarah Taylor says:

    I was thinking about recommending this to my boss…..Guess not.

  • Avatar Starfire says:

    I use Mailbird for personal mails and it works fairly well. I had one problem where it wanted to reply to an address that the message didn’t come from. The support person wrote in perfect English so it seemed that she should be sharp but I simply could not explain the problem so that she could understand. I sent a screenshot and she still could not understand. She then asked for a movie and that is where I drew the line. I found a work-around and was no longer interested in helping her improve her product.

  • Avatar jayceejm says:

    Well I see I left a reasonably positive review in Sept 2018. I am retracting that. I am agreeing with all the complaints about support. One of the MAJOR benefits for PAYING for this app is to have access to support. Which I thought was a worthwhile investment as this was a business email and I can’t afford to get stranded. Well they claimed the backup process was as simple as copying the Mailbird folder in appdata and they copy paste. So I reformatted my hard drive and that did not work and for over ONE MONTH I have been trying with next to no responses. Every few days I get an email telling me “we have not forgotten you”. When they do reply you realise no one is really reading to understand your problem. I have given up and given up using Mailbird. Hope you fare better.

    • Avatar Rob says:

      That’s exactly what the backup process is for the business license. You cannot use backup for the non-business license.

  • Avatar Patrickq says:

    I also bought the discounted lifetime pro version because of positive reviews. I wish I had done more digging. It was a big mistake. Their support is not helpful. Wish I has not believed some of the positive reviews.

  • Avatar Russell says:

    My experience of Mailbird has been, to put it mildly dire. I purchased it based on reviews – shame I didn’t read them all – to replace Windows Live Mail (WLM) which is no longer downloadable from Microsoft. The first problem occurred when I tried to import 4 email accounts from WLM, to find that it imported all the sub folders of the accounts to the wrong account i.e account 1 had the folders of account 2 and so on. It then transpired that there is no way to copy or move emails or folders between different accounts – then can only be moved within accounts. So no way to sort this out. It also transpired that there is no way to export emails – support gave me hilarious instructions about ‘exporting’ email by email to create pdf files for each email. After many emails to the polite but unhelpful support who seem unable to give straight answers to any question, I asked for a refund. To be fair this has been promised (though not yet recived) but at this point more of the shoddy coding I had noticed in use and in looking at the back end came to light – a message now comes up saying that the licence is not valid with options to close or use mailbird light – neither of which works and it is impossible to get the message off the screen. I will next try uninstalling the programme. The upshot is that Mailbird has trashed a family email system which had bee in use for years, and its not fully readable because even if I successfully reload the historic emails into another email client, the emails which came in while I was trying to use Mailbird are lost. 0/10, Mailbird, this programme is an amateur effort and not good enough for sale.

  • Avatar Lee says:

    This seems more of a marketing ploy by mailbird as the application itself fails in a number of areas, from shared mailboxes which are key to any business integration and calendars to name just 2 which are massivly integral. Do not let this review sway your mind unless you are a single person that is not utilising email for business.

    • Avatar charles marriage says:

      I used mailbird fairly successfully for two months. It was a bit flashy like most modern computing, but it also had dark secret. It crashed my computer (with a looping/unending fatal error). IT was a Lenovo window 10 machine, fully updated. I asked Windows to uninstall it, which it did, but said it had not completed it correctly. My attempts to sort the problem out with the help of mailbird were dropped like a hot brick. My computer still does not work. The sign on screen is completely blank. Using Mailbird has been an unmitigated disaster.

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  • Avatar Roy Cullen says:

    I got the free version and was impressed enough to want to purchase the full version. However, I saw that there was a 50% off offer so thought I’d go for it. I filled the offer in but it would insist on applying VAT (tax) to it which I was exempt from. It wouldn’t let me lose the VAT. So, I contacted the customer service. Less than a day later, a guy got back to me and told me to try a different browser (I was using Chrome). I dutifully tried it with Edge only to get the same result. I contacted the customer service again and didn’t hear anything back. After three days, I emailed again this time saying if this was a sign of the customer service I would be using Thunderbird instead. I heard nothing for about three days only to get a message saying basically ‘who cares?’ No attempt to sort the problem or excuse the lack of response.

  • Avatar jeanette says:

    I think folks need to be sensitive to the idea that some folks want to keep it simple without the overload of an OUTLOOK email client and its clean beautiful interface. And some folks are deeply appreciative of the addons. My job requires social media advocacy and so its a joy to work with the simplicity and integrated apps that comes with Mailbird. My sole and only angst was the incredibly oversimplified practically useless search feature. So many folks complained and finally its improved. Still a way to go but I am sticking with Mailbird though still a user of ThunderBird. Its my backup when I simply can’t find an email in Mailbird.
    Thanks guys I think its going to easily be the best in no time if you keep at it.

  • As I used Mailbird pro, I was hoping I could get support for my questions. All I got was generic thanks for contacting us, we will get back to you. Wishful thinking. No replies to specific concerns. When I start up in the morning, it takes awhile for emails to show, unlike other clients and webmail. When I clicked on a couple of my folders, the contents appeared for a moment and then disappeared forever. Due to being imap, the contents also disappeared in my server accounts. Emoticons and stationery is still not available. When I mark an email as Not Spam, it still appears on succeeding days as Spam. At this time, I believe there are better client and webmail programs, and have uninstalled Mailbird.

  • Avatar George says:

    I am a big fan of the application. What I am not a big fan of is installing it yesterday on a worklab computer and now today getting three marketing emails to my “.gov” email address trying to get my “Entire team” to upgrade for a reduced price. I never used that email to purchase Mailbird or correspond with Mailbird. The .gov email address that they are sending messages to was only used as an additional mailbox that I set up in the app. That is a bit shady if you ask me. I will be uninstalling this app and asking for a refund.

  • Avatar Jay says:

    This email client is counter-productive, have tried it for quite some time, and is still lack very important features of Filtering, auto Labelling/color, and sorting. Some features that have existed since Outlook (including Outlook Express) in Windows 32 bits.

    I have missed replying some important email due to no features in clearing clutters.

    I have asked the support about the features (as a paid user), and they cannot guarantee when this will be implemented.
    This is their response:
    “Thank you for your interest in Mailbird. I am afraid, Filters/Rules feature is not currently supported in Mailbird. It is planned for development and will be available in the one of upcoming major Mailbird releases. Unfortunately, I cannot give you exact time frame, but I can assure you that it’s one of our top 3 features to be develop.
    For now, if you are using IMAP in Mailbird, most email provider usually provided filters/rules from their webmail. Setting your filters this way is much more convenient and powerful than setting it up in an email client. Because not only that the filter will run 24/7, you only need to set it up once for all your email clients in all you devices, including mobile ones. I hope this help, please let me know if you have any more questions.”

    The subscription is auto deduct, so need to watch this.

    it is full of gimmicks which probably suited for social media users, but not recommended for real productive work for business or trades.

    I have been canceling this software, and relies on Samsung Android Mail that has more features.

  • Avatar dgogoasa says:

    IT IS A LIME-Tried to contact support and it crashed on me. I sent two emails to support. I wrote on their facebook. I used the internal support feature-NO ANSWER NOWHERE. My problem:
    I bought the (damn) thing and when the license came I tried to register which was impossible. I tried contacting them NOTHING. I ended up with a LIME that only supports ONE email account.
    Interestingly enough the server that gets your money works flawlessly. The one to register your license doesn’t and they aren’t doing anything about it. It is now 2 days and all I got from them is the automated ” YOU ARE IMPORTANT TO US”

  • Avatar James says:

    I purchased to software and it worked good for a few months, but now with the updates it freezes every time I open it up. They do not work with you to get their updates to work properly. The worst company I have dealt with in years.

  • Avatar John says:

    I concur with Anton and David. This is a very clumsy software. It does the basics, and it’s slightly less clumsy than thunderbird, and that’s all I have good to say about it. I used Outlook at my old job, and Mailbird isn’t even 10% what Outlook is. Stuff like Outlook is why Bill Gates deserves to be rich (Windows on the other hand has always been a bit meh).

    The Mailbird interface isn’t intuitive at all (just has icons on the left that have no obvious meaning). I didn’t even know how to change to another mail folder (e.g. sent) until I googled it. It also doesn’t refresh properly: I’ll receive an email notification on my phone a good 20 seconds before my desktop says it’s arrived, and there is **no refresh button**. I have to click around into other accounts and back to force it to refresh. Very annoying and clumsy all round.

    The only reason to buy Mailbird is because you’re too poor to afford Outlook (alas myself included). So as for this article, to quote Southpark, “that’s an ad”.

    • Avatar Jonathan says:

      Thank you. I concur with John (who concurs with Anton and David). There are some SO ANNOYING things about Mailbird. For example, hit “reply all” and try to add a recipient – sounds simple, right? 10 tries later, I finally figured it out, but don’t ask me how…

  • Avatar Anton says:

    I concur with David. I bought the Pro version because templates would be available “soon” in the “next” version. Although Andrea Loubier spams me with mails about “improved productivity” templates are still not part of Mailbird, and probably never will be. It is at best a poor substitute for Outlook. I purchased a recycled Office Pro key for less than I paid for this dysfunctional software.

  • Avatar David says:

    Sorry mate, it seems you have simply copied and pasted some of the drivel from the Mailbird website. If you actually used it for any length of time, or put it through its paces in how it handles IMAP issues, you would not rate it like you do. It is NOT an Outlook alternative at all. It is a lacklustre program with few usable features. The ‘prettiness’ belies the fact that it falls down as a real alternative to any serious mail client.

    From stealing your information through to no export features (even though they were ‘on the radar’ in 2013), this program is not one I would recommend anyone use.

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