The best time tracking apps today offer a wide variety of features that enable higher workplace productivity. Some timers, like Timeular and TimeFlip, come with…
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Being a call center agent isn’t an easy job. They have to deal with customers day in and day out — often unhappy, angry, or…
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IntelliJ IDEA is one of the best code editor and software development platforms for the JAVA programming language. The app offers a centralized platform for…
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Efficient marketing operations are a mix of strategic planning, outreach, communication, teamwork, and much more. Managing all these elements manually could be challenging, especially for…
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CLion is a cross-platform Integrated Development Environment (IDE). To put it more plainly, it’s a code editor for software developers that enables collaboration and works…
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The pandemic led to the adoption of more remote and hybrid work options, which has helped unlock a global workforce. While BPO/KPO companies had unprecedented…
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Time tracking is a powerful business tool every workplace needs to boost productivity, encourage employee accountability, identify profitable areas, and do much more! However, if…
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Human Resources (HR) is an integral part of any company, and a Business Process Outsourcing (BPO) company is no different. A Human Resource Management (HRM)…
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The COVID-19 pandemic caught many industries off guard, and the call center sector is no different. With the onset of the pandemic, customer service BPOs…