What is an Offshore BPO & What Are Their Pros/Cons?
In recent years, offshore BPO has expanded from offering manufacturing services to embracing almost all…Read more
Author Archives: Lauren Soucy
What is Computer Monitoring? Tips and Tools for the Workplace
A computer system network is an integral part of every workspace. Employees usually perform most…Read more
The Top 5 Virtual Assistant Companies in The USA
A startup or small business owner typically juggles so many tasks that it can dilute…Read more
How to Reduce Absenteeism at Your Workplace: 13 Proven Tips
Employee absenteeism refers to employees being frequently absent from work without any justified reason or…Read more
5 Surprising Reasons Why Attendance Is Important at Work
Whether you’re a startup or a multinational business, maintaining good attendance contributes to the company’s…Read more
The 10 Best Employee Management Software to Boost Productivity
Managing employees and motivating them to meet deadlines can often be overwhelming. Fortunately, you can…Read more
A Definitive Guide to Call Center Compliance
From PCI DSS to HIPAA, call centers operate under several laws that help protect sensitive…Read more
How Much Does Call Center Software Cost? (Factors, Tools)
Call center software helps simplify basic business processes like call routing, dialing, and reporting —…Read more
Top 10 Quality Monitoring Software for Customer Service Teams
For any business, every interaction with the customer has an impact on the brand’s image. …Read more