The COVID-19 pandemic and the need to safeguard public health saw several companies switching to the remote work model.  Realizing how it posed no evident…

Many outsourcing firms switched to remote work during the pandemic to maintain social distancing, minimize employee health risks, and conduct business as usual.  It helped…

The ‘war for talent’ is as intense as ever. A quarter of a century since global management consulting firm McKinsey first used the term when…

The lack of a productive culture can signal serious problems for an organization, especially in the fast-paced and highly competitive Business Process Outsourcing (BPO) sector. …

The invoicing process can become more time-consuming as your business grows due to more significant volumes of sales and clients.  Fortunately, invoicing software can help…

Your IT teams may be working for multiple clients and projects at a time. To effectively manage their productivity, you’ll need to ensure they accurately…

Scheduling employees manually or using spreadsheets can be a long, tedious process, often resulting in overlapping shifts and unproductive schedules. In fact, businesses like restaurants…

Let’s address the elephant in the room. Yes, Microsoft Teams (MS Teams) can help employers monitor employees. As a manager, you can track almost everything…